Returns & Exchanges
At Aviva Grace & Co., we want you to absolutely love your purchase π€
Because we are a small boutique with limited inventory, we kindly ask that you review our policy below.
Returns
- We accept returns for store credit only within 14 days of delivery.
- Items must be unworn, unwashed, and in original condition with tags attached.
- Shipping costs are non-refundable.
- Customers are responsible for return shipping.
Final Sale Items
The following items are final sale and not eligible for return or exchange:
- Sale or discounted items
- Accessories
- Presale items
- Gift cards
Presale Items
Presale items are final sale.
These pieces are ordered specifically for you and are not eligible for return or exchange.
Damaged or Incorrect Items
If you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery so we can make it right.
Questions?
Weβre always happy to help! Please reach out before placing your order if you have any questions about fit, sizing, or fabric.
Thank you so much for supporting our boutique π€
β Aviva Grace & Co.